🎄Christmas in July - Sales

A lively day filled with up to date knowledge, scenarios and case studies with subjects ranging from AML and Financial Crime thru to Building Inspections versus maintenance issues. Naturally we will cover off on the latest trends impacting the industry including how and when to use AI (and when not to) plus a great session on the psychology of conflict and how to minimise it in your work-life. And obviously some Christmas in July treats! 🎁

• Deep Dive into the Latest on AML Reforms. We all know what we have to do (at least we hope we do!) But how are these changes impacting our business and our jobs. And what are our fears? This session uses real life scenarios with a direct, practical look at the changes, allowing plenty of time for questions and discussion.

• The Psychology Behind Conflict (and how to manage it). Conflict in real estate isn't just a communication problem — it's a human one. This session explores why disputes escalate, what's really driving the behaviour on both sides, and the psychological tools that help you navigate even the most charged interactions.

• Building Inspections (what is structural and what is just maintenance)?  Knowing the difference and being able to confidently educate our clients is a critical skill. We will look at case studies and scenarios with annexures, contracts and standards to ensure true understanding of this prickly issue.

• Everyone's Talking About AI. And for good reason. This session cuts through the hype with a grounded look at what AI actually means for real estate professionals right now — the tools worth using, the risks worth knowing, and how to stay ahead rather than get left behind.

All 5 CPD points while you sit by the river and open pressies - Sounds alright to me!